16 articles

Keyboard Shortcuts

Speed up your Kaname workflow with keyboard shortcuts for inbox navigation, threading, and CRM actions.

Kaname supports keyboard shortcuts throughout the inbox and CRM. Learning the core shortcuts significantly speeds up daily inbox processing — experienced users navigate and triage 3–4x faster with shortcuts than with mouse-only interaction.

Inbox navigation

ShortcutAction
jMove to next thread in list
kMove to previous thread in list
Enter or oOpen selected thread
EscapeClose open thread, return to list
uReturn to inbox from thread view
/Focus the search bar
?Show the full shortcut reference overlay

Thread actions

ShortcutAction
rReply to current thread
aReply all
fForward current thread
eArchive current thread
Shift + eArchive and move to next thread
#Move thread to trash (with confirmation)
sStar / unstar thread
Shift + uMark thread as unread

Follow-ups and CRM

ShortcutAction
hSchedule a follow-up on the current thread
lChange the pipeline stage of the current thread
Shift + lAssign the current thread to a team member
nAdd a private note to the current thread

Compose

ShortcutAction
cCompose a new email
Ctrl + Enter (or Cmd + Enter on Mac)Send the composed email
Ctrl + Shift + cAdd CC recipients
Ctrl + Shift + bAdd BCC recipients
EscapeDiscard draft (with confirmation)

View switching

ShortcutAction
g iGo to Inbox
g hGo to Hot Leads
g fGo to Follow-ups
g tGo to Tasks
g sGo to Settings

Enabling keyboard shortcuts

Keyboard shortcuts are enabled by default. If shortcuts are not working:

  1. Click inside the inbox area first (some shortcuts only work when the inbox has focus)
  2. Ensure you are not inside a text input or compose window where typing is expected
  3. Check Settings → Inbox to confirm shortcuts are enabled

Shortcut reference overlay

Press ? at any time to open the keyboard shortcut reference overlay. This shows all available shortcuts for the current view, so you do not need to memorize this page.

Ready to get started?
Connect your first mailbox and manage your pipeline from your inbox.
Start free