Frequently Asked Questions

Yes. You can start with core inbox and CRM features subject to fair-use limits shown in-app. Paid tiers add capacity and advanced capabilities when you upgrade from the app or store listing.

After you connect your Google account and sync, thread lists and search largely use on-device storage. Our backend handles OAuth, watches, push, AI orchestration, and billing—not long-term hosting of your mailbox.

Yes. You can connect multiple mailboxes from Settings where your plan allows. Limits are shown in-app.

Subscriptions are sold through Apple or Google where available. Manage or cancel in your platform account settings. Kaname does not store your full card details on our servers.

Purchases are processed by Apple or Google according to their policies, with industry-standard encryption. We never ask you to email card numbers to our team.

It can search synced mail locally, help draft replies through our compose APIs, and support scheduling-style prompts—designed to stay bounded and reviewable by you.

Yes. Use the Contact page or in-app Settings → About & Support. Paid tiers may include faster response where we advertise it.